Privacy Policy
Welcome to Haptic Synaptic, where we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products.
1: Information We Collect
1.1 Personal Information:
When you subscribe to our service, we may collect personal information that you provide directly, such as your name, email address, postal address, phone number, and payment information.
1.2 Usage Data:
We automatically collect certain information about your interaction with our website and services. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our site.
2: Legal Basis
Under the GDPR, we process your personal information based on the following legal bases:
2.1 Contractual Necessity:
We process your personal information to fulfill our contractual obligations with you, such as managing subscriptions and processing payments.
2.2 Legitimate Interests:
We may process your data based on our legitimate interests, such as improving our services, understanding user preferences, and conducting marketing activities, provided these interests do not override your rights and freedoms.
2.3 Consent:
We may process your personal information based on your consent, such as when you subscribe to our marketing communications. You can withdraw your consent at any time by contacting us or using the opt-out options provided in communications.
3: How We Use Your Information
3.1 To Provide and Manage Services:
We use your personal information to process subscriptions, fulfill orders, and manage your account.
3.2 To Communicate with You:
We may use your contact information to send you updates about your subscription, promotional offers, and other information related to our services. You can opt out of marketing communications at any time.
3.3 To Improve Our Services:
We analyze usage data to understand how our services are used, improve our offerings, and develop new products and features.
3.4 To Process Payments:
We use payment information to process transactions securely. Payment details are handled by our payment processors and are not stored on our servers.
4: How We Share Your Information
4.1 Service Providers:
We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it.
4.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new entity involved in the transaction.
4.4 International transfers
If we transfer your personal information, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
5: Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6: Your Rights and Choices
Under the GDPR, you have the following rights regarding your personal data:
6.1 Access:
You can request access to the personal information we hold about you.
6.2 Rectification:
You can request that we correct or update any inaccurate or incomplete personal information.
6.3 Erasure:
You can request the deletion of your personal information under certain conditions.
6.4 Restriction of Processing:
You can request that we restrict the processing of your personal information under certain conditions.
6.5 Data Portability:
You can request to receive your personal information in a structured, commonly used, and machine-readable format, and to transfer it to another organization.
6.6 Objection:
You can object to the processing of your personal information based on legitimate interests or for direct marketing purposes.
6.7 Withdraw Consent:
You can withdraw your consent to processing based on consent at any time, without affecting the legality of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us via email [email protected].
7: Third Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.
8: Children's Privacy
Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
9: Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10: Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us by email [email protected] or mail address provided below:
Haptic Synaptic doo Beograd Vojvode Milenka 5a, Belgrade, Serbia
Last updated: 1 June 2024